The operating system for tour & rental operators

Every booking, every departure, every channel — one platform.

Sell online and at the counter, run the manifest, take payment, sign waivers, and push availability to GetYourGuide and Viator — without handing over your calendar.

Boats·ATVs·Rafting ·Jet Skis·Bike Tours·Guided Experiences
The cockpit

The operator dashboard, tuned for a full shift.

Dark where it helps the crew focus — with the orange signal spent only on what needs a decision: a live departure, a guest checked in, a spot running low.

dockline.app / today LIVE · Las Vegas Outdoor Adventures
Today · GMV
$4,280
Departures
7
Checked in
38 / 52
Utilization
84%
Today · Timeline8a10a12p2p4p
Sunset Cruise2 hr · Dock A
10:00 · 6/8
ATV Dunes Tour2 hr · Nellis
8:00 · 4/6
1:00 · 6/6
Jet Ski RentalHourly · Slip 3
9:30
2:30
Raft — Half Day4 hr · Launch 2
8:30 · 10/12

Sell Everywhere

One inventory behind every way a guest can book — your site, a widget on someone else's, or the counter.

Booking widgets

Drop a real booking flow onto any site — date-first, deposit-aware, your brand — from a single embed URL.

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Website in a box

Launch a full storefront with no separate site to maintain. Publishes on your own domain, styled to your brand.

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Register & POS

Take walk-ups and phone orders at the counter with the same inventory, the same manifest, the same payout.

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Abandoned-cart recovery

A multi-stage series wins back the guest who almost booked — with a held spot and a unique code.

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Checkout & payments

A checkout that actually closes.

Stepped, deposit-aware, and fast — the flow guests finish. Take a deposit now and the rest later, keep a card on file for fuel or damage, and read a risk grade on every card. You're the merchant of record: payouts land in your Stripe account, not ours.

DepositsCard on fileCoupons & creditsCard-risk gradeApple Pay
checkout · sunset cruisesecure
Sunset Cruise · 2 adults$178.00
Add-on · GoPro rental$25.00
Code SUNSET10−$20.30
Due now · 30% deposit$54.81
Card ···· 4242 09 / 27
Pay $54.81 & sign waiver
Channel manager

Distribute to the OTAs without giving away your calendar.

List on GetYourGuide and Viator on your terms. Set a per-channel availability cap so a marketplace only ever sees the seats you choose to give it — never your whole book. The rest stays yours to sell direct.

Per-channel availability cap — a Dockline original

Run the Day

Everything the dock needs between the booking and the wave goodbye — in one screen the crew actually uses.

Calendar & manifest

A FareHarbor-parity calendar with a switchable timeline. Per-departure caps, check-in, and no-shows at a glance.

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Waivers, built in

Native e-sign, or bring your own from Waiver Forever and Smartwaiver. Signed docs attach to the booking automatically.

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Payments & deposits

Stripe Connect payouts, partial deposits, and card-on-file for incident charges — the operator is the merchant of record.

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Reschedule, cancel, refund

Move a rental to a new time as one atomic shift of the resource hold. Cancel with an editable refund amount, no math.

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Waivers & contracts

The waiver problem, finally solved.

Build your waiver once. Guests sign on their phone with guided, adopt-once initials — and snap a photo of their ID, so Dockline reads back the date of birth and license number for you. Rental contracts generate themselves, pinned and signed, ready before they reach the dock.

Guided initialsAI ID readAuto contractsMulti-waiver
sign · liability waiversigning
Assumption of Risk & Release
JTInitialed · section 3 of 4
Jamie Tran
DOB 04·09·1990 · DL D1409-XXX
ID read
Photo ID → date of birth & license, read automatically

Unmatched on Waivers

Nobody else pairs a native builder, guided e-sign, and ID-read intake with real rental contracts — and still lets you bring your own.

Native waiver builder

Write and edit your own waiver with required-initial sections. Assign it per product; guests sign before the trip, and the doc attaches to the booking.

See it live

AI reads the ID

Guests photograph a license; Dockline extracts name, DOB, and DL number behind a confidence gate — no manual typing. Turns on with your AI key.

See it live

Rental contracts, auto-generated

Merge guest, trip, and license fields into a frozen, hash-pinned contract they sign with a tap — ready the moment they arrive.

See it live

Bring your own, or go multi

Native e-sign, or connect Waiver Forever and Smartwaiver. One booking can require several waivers — from products and each rented vehicle — tracked independently.

See it live
Communications

One inbox for every message.

Two-way SMS, email, and web chat land in one shared inbox — with your team, your saved replies, and the full booking on every thread. Send from your own verified domain and your own registered number; Dockline runs the carrier plumbing underneath.

Shared inboxA2P SMSYour sending domainAI concierge
inbox · all channels3 open
DG
Daiane Gonzalez
Can we move to the 4pm cruise?
SMS
MR
Marco Ruiz
Waiver link didn't open on my phone…
Email
LE
Website visitor
Any sunset trips open this weekend?
Chat
Assign, reply, and template — booking context attached

Bring Them Back

The retention engine most operators rent from MailChimp — built in, and switched off until you want it.

Automations that run themselves

Birthday and trip-anniversary emails send on the right day, every day, off your booking data — no list to babysit.

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Broadcasts to smart segments

VIPs, first-timers, lapsed guests — target by spend and history, then send a one-off in a couple of clicks.

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Twelve templates, ready on day one

A curated tourism library — birthdays, win-backs, weekend openings, and rafting, ATV & boat cross-sells — installs as drafts you tweak and send.

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Reviews & abandoned-cart recovery

Post-trip review requests, VIP tiers, and a multi-stage cart recovery with a held spot and a unique code — all in the box.

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Tracking & reporting

Prove every dollar.

Server-side conversion tracking that ad blockers and iOS can't drop: one purchase event fans out to GA4, Meta, TikTok, Snap, Pinterest, and Google Ads — carrying real revenue and the ad click that earned it. Then a thirteen-report hub tells you what actually worked.

Server-sideReal revenue13 reportsCSV export
reports · conversionslive
Booking confirmed · click matched+$203.00
GA4 Meta TikTok Snap Pinterest Google Ads
One event, every platform — with the revenue attached
One inventory
Direct · Widget · Counter · OTA
Zero bolt-ons
Comms, waivers, reviews built in
Your brand
On your domain, your data
AI concierge
Answers, quotes, human handoff

Why Switch

Most operators run a booking tool plus five bolt-ons. Dockline is the platform those bolt-ons wish they were.

01

A real channel manager

Cap what each marketplace sees. Keep the calendar you own separate from the seats you lend.

vs. all-or-nothing OTA sync
02

Comms in the box

Two-way SMS, email, and a shared inbox with your team — not a separate subscription stapled on.

vs. a fourth login
03

An AI that sells

A concierge that answers, quotes, and hands off to a human — trained on your catalog, not a generic bot.

vs. a canned FAQ widget
04

Built to extend

A real developer platform: REST API, signed webhooks, and an MCP server so your tools talk to Dockline.

vs. a closed black box

Built to Extend

Your stack doesn't stop at the booking. A versioned REST API, signed webhooks, and an MCP server ship in the box — so your tools, and your AI, can talk to Dockline.

Your data, on your terms.

Scoped API keys and a published OpenAPI spec. Webhooks for every event that matters — bookings, payments, waivers, payouts, reviews. And a tenant-scoped MCP server so Claude or ChatGPT can read your catalog, availability, and revenue without ever touching another operator's.

REST API + OpenAPISigned webhooksMCP serverScoped keys
api.docklinehq.com / v1200 OK
# create a booking
curl -X POST /v1/bookings \
  -H "Authorization: Bearer dk_live_…" \
  -d '{ "product": "sunset-cruise", "seats": 2 }'
# webhook you receive
{ "event": "booking.confirmed",
  "amount": 20300, "currency": "usd" }
Versioned, signed, and documented — no black box
Now boarding

Run the whole operation from one dock.